Welcome to Friend Flights and thank you for considering us as your friend flight provider!
Friend Flights is part of Summer Playbook Inc. and you can reach us anytime at email@example.com. You can also mail us at 1105 Mass Ave #9D, Cambridge, MA 02138.
We reserve the right to adjust pricing in any manner and at any time. We will notify you if the price of a recurring subscription increases and seek your consent to continue before renewal. To request a refund, you can write to firstname.lastname@example.org. We offer refunds within 7 days of purchase date or 30 days of the renewal date for annual subscriptions.
Disclaimer of Warranties
3.1 If you use our services, you do so at your sole risk. Our services are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we expressly disclaim, and you waive, all other warranties of any kind, whether express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement as to the services, including the information, content and materials contained therein.
3.2 We do not represent or warrant that (a) our services will meet your requirements; (b) our services will be uninterrupted, timely, secure, or error-free; (c) any information that you may obtain through our services will be accurate or reliable; (d) the quality of any products, services, information or other material purchased or obtained by you through our services will meet your expectations; (e) any information you provide or we collect will not be disclosed to third parties; or (f) any errors in any data or software will be corrected.
3.3 If you access or transmit any content through the use of our services, you do so at your own discretion and your sole risk. You are solely responsible for any loss or damage arising out of such access or transmission; therefore, you should use industry-recognized software to detect and disinfect viruses from any download.
3.4 No data, information or advice obtained by you in oral or written form from us or through or from our services will create any warranty not expressly stated in these terms.
Limits on Liability
4.1 Subject to applicable law, in no event shall couchsurfing, or our directors, members, employees or agents be liable for any special, indirect or consequential damages, including, but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, even if we have been advised of the possibility of such damages, arising from or relating to: (a) the use or inability to use our services; (b) the cost of replacement of any goods, services or information purchased or obtained as a result of any information obtained from or transactions entered into through or from our services; (c) disclosure of, unauthorized access to or alteration of your content; (d) damages for loss or corruption of data or programs, service interruptions or procurement of substitute services, even if we know or have been advised of the possibility of such damages; (e) statements, conduct or omissions of any service providers or other third party on our services; (f) your or anyone else’s conduct or acts in connection with the use of the services; or (g) any other matter arising from, relating to or connected with our services or these terms.
4.2. We shall not be liable for any failure or delay in performing under these terms, whether or not such failure or delay is due to causes beyond our reasonable control.
4.3. In no event will our aggregate liability to you or any third party in any matter arising from or relating to our services or these terms exceed the sum of one hundred us dollars ($100).
4.4. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of sections 4 and 5 may not apply to you.
4.5 Notwithstanding anything to the contrary in these terms, nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence or for fraud.
You shall defend, indemnify and hold harmless Summer Playbook (and each of our officers, directors, members, employees, agents and affiliates) from any claim, demand, action, damage, loss, cost or expense, including without limitation reasonable attorneys’ fees, arising out of or relating to (a) your use of our Services; (b) any Member Content or Submissions you provide; (c) your violation of these Terms; (d) your violation of any rights of another; or (e) your conduct in connection with the Services. Further, if you are using the Services on behalf of any entity, you represent and warrant that such entity agrees to indemnify you and Couchsurfing for violations of these Terms in accordance with this Section. If you are obligated to indemnify us, we will have the right, in our sole and unfettered discretion, to control any action or proceeding and determine whether we wish to settle it, and if so, on what terms.
Please read the following paragraph carefully because it requires you to arbitrate disputes with couchsurfing and it limits the manner in which you can seek relief. You and Summer Playbook agree to arbitrate any dispute arising from these terms or relating to the services, except that you and Summer Playbook are not required to arbitrate any dispute in which either party seeks equitable or other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets or patents. Subject to any rights you may have under applicable law, arbitration prevents you from suing in court or from having a jury trial. You and Summer Playbook agree that you will notify each other of any dispute within thirty (30) days of when it arises, that you will attempt informal resolution prior to any demand for arbitration, that any arbitration will occur in Cambridge, Massachusetts and that arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of the American Arbitration Association. You and Summer Playbook also agree that the state or federal courts in Middlesex County, Massachusetts have exclusive jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to arbitration. Other than class procedures and remedies discussed below, the arbitrator has the authority to grant any remedy that would otherwise be available in court. Whether the dispute is heard in arbitration or in court, you and couchsurfing will not commence against the other a class action, class arbitration or other representative action or proceeding.
Effective Date: January 9, 2020
What information do we collect?
The information you provide to us when you create your account
You and your friends' email and airport codes. In addition, when you sign up for premium, any deal preferences you send over to us/
Information we collect automatically
Your location information when you access our app or website, device information such as your hardware model, operating system, unique device identifier, and mobile network information, log information including your access times, ISP and IP address, and information collected by other tracking technologies including cookies and tracking pixels to improve our services, monitor user activity, count visits, understand usage and campaign effectiveness, and tell if an email has been opened and acted upon.
How do we use this information?
We use it to operate and improve our services, send you emails, send updates on our services, monitor trends and usage, personalize our service, process contest entries and rewards, and link or combine with other information we get from third parties to help understand your needs and provide you with better service.
We retain the personal data you provide until your account is deleted. Account deactivation does not delete your personal data. In some cases we may retain certain information in anonymized or aggregated form.
Transfers of Your Personal Information Abroad
Sharing of Information
- With your consent
- With third party vendors, consultants and other service providers who need access to such information to carry out their work for us;
- With others who access or use our Services in accordance with the privacy settings you establish
- With search engines in order to index the content you provide as part of a discussion forum or public profile;
- With partners who run contests, special offers or other events or activities in connection with our Services;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company;
- If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, including to meet national security or law enforcement requirements; and
- To enforce our agreements, policies, and to protect the security or integrity of our Services; or to protect Summer Playbook, our users or the public from harm or illegal activities.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Summer Playbook is responsible and liable if third-party agents that it uses to process the personal data on its behalf do so in a manner inconsistent with the Privacy Shield Principles, unless Summer Playbook proves that it is not responsible for the event that allowed the damage to occur.
Advertising and Analytics Services Provided by Others
How Do We Protect Visitor Information?
We take security of your data seriously and take reasonable measures to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Your Information Choices
We will only collect and process personal data about you where we have a lawful basis. Lawful bases include, but are not limited to, where: you have given consent, processing is necessary for the performance of a contract with you, processing is necessary for the legitimate interests pursued by Summer Playbook, as deemed lawful under the Global Data Protection Regulation, or processing is necessary for the compliance of a legal obligation.
You have many choices about your data,
- You can update and correct most of your personal data through your account. If this is not possible, you can ask us to update your data, particularly in cases of inaccuracy, by contacting Customer Support.
- You can request a portable copy of your data by contacting us at email@example.com.
- You can opt-out of email marketing and push notifications by emailing us at firstname.lastname@example.org.
- You can ask us to restrict or limit the processing of your data.
- You may also revoke your consent to processing and ask us to delete your data.
You may update or correct information about you or deactivate your account at any time by logging into your account and editing your profile. Even after you deactivate your account, we may retain certain information as required by law, for legitimate business purposes or to protect member safety. If your account is deactivated, Summer Playbook will provide access to the data associated with the deactivated account upon receipt of the required legal documentation.
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